Privacy Policy

This Privacy Policy outlines the practices of Styledfresh (“we”, “our”, or “us”) in relation to the collection, use, storage, and protection of your personal data when you visit or make use of our website located at styledfresh.com (the “Website”). We are committed to safeguarding your privacy and ensuring the responsible handling and protection of your personal data in accordance with applicable international privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Our Commitment to Privacy and Data Protection

At Styledfresh, your privacy is of paramount importance. We are fully committed to protecting your personal information with the highest levels of transparency, responsibility, and security. We understand and value your trust in sharing your personal data, and we endeavor to process such data in strict compliance with all applicable legal and ethical standards. This Privacy Policy is designed to help you understand how your data is collected, used, and safeguarded when you interact with our services.

2. Scope and Role of Data Controller

This Privacy Policy applies to all personal data collected through your interactions with styledfresh.com, including when you browse our website, create an account, make a purchase, or contact us for support. For the purposes of applicable data protection laws, Styledfresh is the data controller responsible for determining the means and purposes of the processing of your personal data.

3. Categories of Data We Process

We may collect and process the following categories of personal data:

a. Usage Data
Includes information about how you use our Website, pages visited, referral URLs, time spent on pages, clickstream data, browser types and versions, IP address, geographic location, operating system, and mobile device characteristics.

b. Account Data
Includes basic personal information you provide at account registration such as your full name, billing and shipping addresses, email address, phone number, and account credentials.

c. Profile Data
Includes information you voluntarily provide such as preferences, product interests, style choices, order history, and interaction data regarding how you engage with our content and services.

d. Communication Data
Includes any personal data you provide when contacting our customer service, including support tickets, messages, feedback, and communication records.

e. Technical Data
Includes device identifiers, internet service provider, system configuration, screen resolution, date and time settings, and other technology details used to access styledfresh.com.

f. Transaction Data
Includes financial and purchase information, such as payment method, transaction history, delivery addresses, and billing records (note: Styledfresh does not store full payment card details; these are securely handled by our payment processor).

g. Preference Data
Includes records of your consents to receive marketing communications, product interest indicators, promotional engagement history, and communication channel preferences.

4. Legal Bases for Processing Personal Data

We process your personal data in compliance with GDPR and other applicable laws, under the following legal bases:

– Consent: When you have given us explicit permission to process your personal data for specific purposes (e.g., marketing emails).
– Contractual Necessity: Where data processing is required to fulfill our contractual obligations to you, such as delivering products or providing customer support.
– Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these interests do not override your fundamental rights and freedoms.
– Legal Obligation: Where processing is required to comply with a legal or regulatory obligation.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights under applicable privacy laws:

– Right of Access: Request confirmation and access to your personal data held by us.
– Right to Rectification: Request correction of inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your personal data, subject to certain legal exceptions.
– Right to Restriction: Request that we temporarily stop processing your personal data in certain circumstances.
– Right to Data Portability: Request that we transfer your data to another service provider in a commonly used format.
– Right to Object: Object to processing of your data when it is based on our legitimate interests or for direct marketing purposes.
– Right to Withdraw Consent: You can withdraw your consent at any time where processing is based on consent.

To exercise your rights, please contact us using the contact information provided in Section 13.

6. Security Measures

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

– Industry-standard encryption (SSL/TLS) for data transmission.
– Role-based access control limiting internal data access.
– Secure data storage with regular backups.
– System audits and threat detection mechanisms.
– Employee data protection training and confidentiality agreements.

Despite these measures, no system can be entirely secure. We encourage users to take precautions when sharing data online.

7. International Data Transfers

Your personal data may be processed or stored in countries outside of your jurisdiction, including in countries that may not offer the same level of data protection as your home country. In such cases, we implement appropriate safeguards, including the European Commission’s Standard Contractual Clauses or similar legally recognized mechanisms, to ensure that your data is handled securely and in accordance with this Privacy Policy.

8. Data Retention

We retain personal data only for as long as it is necessary for the purposes for which it was collected, including for the purposes of satisfying legal, regulatory, tax, accounting, or reporting requirements. Specifically:

– Account Data: Retained as long as the user account is active or as necessary to fulfill our contractual obligations.
– Transaction Data: Retained for a minimum of 7 years in accordance with taxation and e-commerce laws.
– Communication Data: Retained for up to 3 years post-resolution of customer inquiries.
– Preference and Marketing Data: Retained until the user withdraws consent or updates preferences.
– Technical and Usage Data: Aggregated or anonymized for analytics purposes, retained no longer than necessary.

9. Cookie Policy

We use cookies and similar tracking technologies to enhance user experience on styledfresh.com. Categories include:

– Essential Cookies: Necessary for the website to function, such as session management and checkout operations.
– Functional Cookies: Enable helpful site customizations, like remembering preferences and language settings.
– Performance Cookies: Collect anonymous statistical data to help us improve site speed and usability.
– Analytics Cookies: Track user behavior and engagement, often provided by third-party services like Google Analytics.

10. Cookie Management and GDPR/CCPA Compliance

We provide users with a cookie consent banner upon first visit, allowing them to accept or manage preferences in alignment with GDPR requirements. California residents have the right to opt-out of the “sale” of personal data under the CCPA. We do not sell personal information for monetary value, and any third-party sharing is performed under contractual terms that prohibit further data processing beyond service delivery.

You can modify cookie preferences at any time by accessing the cookie management settings on our Website or adjusting browser configurations.

11. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect or process data from individuals under this age. If you believe a child has provided us with personal data, please contact us immediately at [email protected] and we will promptly delete such information in accordance with applicable law.

12. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy from time to time to reflect changes in legal, technical, or operational requirements. We recommend reviewing this policy regularly. Material changes will be communicated via our Website or through other direct contact methods where appropriate.

13. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:

Styledfresh
Email: [email protected]
Website: styledfresh.com

Compliance Statement

Styledfresh adheres to the principles of privacy by design and by default and complies with all applicable privacy and data protection regulations. For any data protection or privacy inquiries, please reach out to [email protected]. We remain committed to protecting your rights and data.